Emergency Call Out Numbers:
Emergencies during office hours- 9.00- 17.00 Mon-Fri Easylet Property Management: - 0131 226 9382
Please email any non emergency Maintenance issues to: firstname.lastname@example.org
Call outs after hours and weekends have to be an up most emergency!
If tenants call with an emergency after hours they need to state that it is an Easylet property when calling the tradesmen.
If the tradesmen comes out to an property that is not an emergency the tenants will be liable for the charge.
Emergencies during office hours :
The tenants MUST phone the office and not the tradesmen as we will resolve the issue ourselves or call the tradesmen to attend.
If you smell gas contact Transco Gas Emergency Line immediately on 0800 111 999. Open all your windows and doors to let air in. Make sure all gas appliances are turned of and if possible turn the gas off at the mains.
Do not turn lights on or off or use other electrical switches. Do not smoke or expose and kind of naked flame.
If you have a water leak within the property turn off the stopcock (supply) immediately. You should have made yourself aware of its location upon move in. Should the problem threaten to damage the property please call our plumber whose number is listed below. If water is entering your property from the flat above please advise the tenants above you immediately.
After hours and weekends:
Boiler, Gas and Plumbing Repairs
C & C Services:
0131 664 1496
0131 466 8049
Emergency boarding up (Break Ins):
Edinburgh All Trades: Garry - 07989057779