National Grid – 0800 111 999
If you can, switch off the stopcock to prevent further damage. If the leak is coming from another property, and you can’t contact the occupier, telephone Environmental Health on 0131 529 3030 (Edinburgh Council).
If your maintenance issues occurs during Easylet Office hours (Mon-Fri 9am-5pm) please call our office in the first instance: 0131 226 9382
C&C Services – 0131 664 1496
WA Glazing Services – 07957 240 319
SP Energy Networks – Landline – 0800 092 9290, calling from mobile – 0330 1010 222
Easylet advise that should tenants plan to be away at any time during the winter period, heating should be left on timed mode. For those properties with Gas Central Heating (GCH), timers should be set to turn on for an hour or two in the morning and again in the evening. If the weather is forecast to be very cold, then these hours should be extended. In the event that the pipes do freeze no action can be taken until they defrost. Tenants must avoid using any affected areas as water will back-up and may flood.
During this period, please consider the importance of ventilation to prevent any condensation or mould build up. The opening of windows, use of trickle vents and adequately heating the home will minimise the risk of deterioration to the property.